Abstract: The Technology Acceptance Model (TAM) has been used for decades to explain adoption of business technology in a traditional office environment. It was later expanded to consumer side software. However, prior work still has some limitations. 1. These studies generally rely on self-reported intent to use measures rather than actual usage and 2. Prior research seldom looks at adoption in hazardous usage environments. This study extends prior research by looking at actual usage of new software in a hazardous environment, that of a bee yard. Results show that user perceptions of ease of use and usefulness are predictive of a user’s intent to use the software and that the user’s intent translates into actual usage of the software. Additionally, evidence is presented suggesting the need for an extension of the model to better reflect hazardous physical tasks and environmental conditions.
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Recommended Citation: Hassler, E., MacDonald, P., Cazier, J., Wilkes, J., (2021). The Sting of Adoption: The Technology Acceptance Model (TAM) with Actual Usage in a Hazardous Environment. Journal of Information Systems Applied Research14(4) pp 13-20. http://JISAR.org/2021-4/ ISSN : 1946 - 1836. A preliminary version appears in The Proceedings of CONISAR 2020