Abstract: Drone delivery services in the United States are at the early stages of adoption, unlike other countries that have adopted these services as early as 10 years prior. The Federal Aviation Administration legislation as well as security, privacy, and other legislative concerns are often cited barriers to the adoption of home and commercial drone delivery services. This study examines some of the adoption barriers and factors that contribute to the adoption of drone delivery services. Interestingly, the study shows the concerns of consumers in several settings such as rural versus urban, whether the individual owns a drone and their propensity to shop online. Academic and practical implications are drawn from these findings to conclude this study.
Download this article: JISAR - V14 N2 Page 31.pdf
Recommended Citation: Fowler, V., Eggers, A., Vannoy, S., Medlin, D., (2021). The Promise and Peril of Drone Delivery Systems. Journal of Information Systems Applied Research14(2) pp 31-41. http://JISAR.org/2021-2/ ISSN : 1946 - 1836. A preliminary version appears in The Proceedings of CONISAR 2020